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Refund Policies and Methods

Students with credit balances on their student account may be eligible for a refund. Refunds will be issued to the original method of payment.  

Harvard is not responsible for fluctuations in international exchange rates or interest charges due to the timing of credit card refunds.

Refunds for Payments by Credit Card

Credit card refunds are issued when the amount of the credit balance is equal to or less than the total amount of credit card payments. 

  • Credit card refunds are processed to the card most recently used, up to the amount of the most recent payment. If a credit balance remains after the initial credit card refund, the next most recently used card will be refunded, up to that payment amount.  
  • Once a refund is processed, it can take three to five business days for your issuing bank to show the refund on your account. International refunds may take longer. 

Refunds for Payments by Check or e-check

Refunds by check or eRefund are issued when the amount of the credit balance is equal to or less than the total amount of payments made by check, e-check, money order, bank check, or wire or if you have a credit balance due that exceeds the amount paid by credit card. 

  • If you paid by electronic or paper check (personal or company) and have a credit balance, there is a 14-business day waiting period for all refunds to allow time for your payment to clear the bank. You may log into MyDCE to view the original check processing date. 

eRefunds (Direct Deposit)

eRefunds are the fastest and most secure method to receive your refund. Electronic refunds are deposited into your bank account within five business days after your refund is processed from your student account. 

  • If you have a U.S. checking account you may enroll in eRefunds by creating an eRefunds profile through the MyDCE Student Finance portal. 
  • You must set up your eRefund account before your refund is processed. 

Refund by Paper Check

If you do not set up an eRefund account, your refund will be issued by paper check, payable to you (the student), and mailed to the current mailing address on record in MyDCEYou are responsible for maintaining accurate contact information with Harvard Extension School. You may view and update your contact information through MyDCE at any time 

Refunds for Payment by TransferMate

If you made your payment by TransferMate, your refund will be processed via TransferMate.

Please look for messages from TransferMateYou may need to confirm details before your refund can be issued

Timing of Refunds

Refunds are processed on an on-going basis.

When your credit card refund or eRefund is processed, we will send you an email notification. Please allow 3–5 business days for your financial institution to update their records and reflect the refund on your account. If your refund is issued by paper check, please allow three weeks for the check to arrive by mail. 

Course Change Refunds

The amount refunded for course changes and drops depends on the date of the change. See the Academic Calendar for important dates and deadlines.

Financial Aid Refunds

Students with financial aid in excess of tuition and fees should see How Aid is Disbursed for information on the timing of financial aid disbursements and refunds. Credit balances from Financial Aid will be refunded via eRefund or a paper check.