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January and Spring Term 2024 course registration is now open!

Contact Us

Want to speak to an enrollment coach?

Share your contact information and program interest so we can follow up with you.

Connect with our Enrollment Services Team

  • Two people talking at a table.

    Connect in-person or over the phone.

  • Checking off a box.

    Get in touch via email.

  • Two people on a zoom call.

    Attend a virtual appointment or Q&A.

We are here to help you with any questions you have regarding account creation, admissions pathways, navigating the course catalog, registration, payments, transcripts, resources for registered students and alumni, and more.

Phone

(617) 495-4024

Hours: Monday through Friday, 9 a.m. – 5 p.m. ET

Walk-in Hours

Monday through Wednesday, 10 a.m. – 4 p.m. ET (no appointments required)

Please note that we are unavailable by phone or to walk-in visitors during all university holidays.

Address: 51 Brattle Street, Cambridge, MA 02138

Email

We respond back to all emails sent to the following accounts within 2-3 business days:

Connect Virtually

Virtual Appointments

  • Tuesdays from 12 to 1 p.m. ET via Zoom through December 12 (except November 21)
  • 15-minute appointments with an Enrollment Services Specialist
  • Not intended to be an academic advising appointment

Please note that only 2 weeks’ worth of appointments are available to view at any one time.

Virtual Q&A Sessions

  • No appointments required
  • Thursdays from 12 to 1 p.m. ET via Zoom through December 14 (except November 2 & 23)
  • Open Zoom room to ask general questions. Drop in any time during the hour to ask your questions.
  • Not intended to be an academic advising appointment

Please note that we’re unable to view your specific academic/student record during these sessions. Any questions that require looking up your student information should be directed to Enrollment Services via phone or email for further assistance.

Connect with our Online Course Support Team

Contact us if you need help addressing issues with video and web-conference courses, or with Canvas course websites troubleshooting.

Phone

(617) 998-8571

  • Monday through Thursday, 10 a.m. – 11 p.m. ET
  • Friday through Sunday, 10 a.m. – 8 p.m. ET

Please note that we are unavailable by phone during all university holidays.

Email

AcademicTechnology@DCE.Harvard.edu

This will create a support ticket for you.

Additional Contacts

School or DepartmentContact Information
Harvard Summer SchoolWebsite: Harvard Summer School
Phone: (617) 495-4024
Hours: Monday to Friday, 9 a.m. – 5 p.m. ET
Harvard Professional Development ProgramsWebsite: Professional Development
Phone: (617) 998-8500
Hours: Monday to Friday, 9 a.m. – 5 p.m. ET
Harvard Institute for Learning in RetirementWebsite: Harvard Institute for Learning in Retirement
Email: HILR@Extension.Harvard.edu
Media RequestsWebsite: Media and Photo Information
Email: Media@Harvard.edu
Harvard University Information Technology (HUIT)
(for questions about student email accounts)
Website: HUIT Get Help
Phone: (617) 495-7777
Hours: Monday to Friday 7:30 a.m. – 6 p.m. ET
Saturday & Sunday 12 – 4 p.m. ET
Faculty Engagement and Academic AffairsEmail: DCE_AcademicAffairs@fas.harvard.edu
News and Weather InformationWebsite: Weather & Emergency Cancelations
Phone: (866) 496-NEWS (6397)