Want to speak to an enrollment coach?
Share your contact information and program interest so we can follow up with you.
Connect with our Enrollment Services Team
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Connect in-person or over the phone.
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Get in touch via email.
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Attend a virtual appointment or Q&A.
We are here to help you with any questions you have regarding account creation, admissions pathways, navigating the course catalog, registration, payments, transcripts, resources for registered students and alumni, and more.
Phone
Hours: Monday through Friday, 9 a.m. – 5 p.m. ET
Walk-in Hours
Monday through Wednesday, 10 a.m. – 4 p.m. ET (no appointments required)
Please note that we are unavailable by phone or to walk-in visitors during all university holidays.
We respond back to all emails sent to the following accounts within 2-3 business days:
- General Information: Info@DCE.Harvard.edu
- Harvard Extension School: Inquiry@Extension.Harvard.edu
- Harvard Summer School: Inquiry@Summer.Harvard.edu
- Professional Development Programs: PDP@DCE.Harvard.edu
Connect Virtually
Virtual Appointments
- Tuesdays from 12 to 1 p.m. ET via Zoom through December 12 (except November 21)
- 15-minute appointments with an Enrollment Services Specialist
- Not intended to be an academic advising appointment
Please note that only 2 weeks’ worth of appointments are available to view at any one time.
Virtual Q&A Sessions
- No appointments required
- Thursdays from 12 to 1 p.m. ET via Zoom through December 14 (except November 2 & 23)
- Open Zoom room to ask general questions. Drop in any time during the hour to ask your questions.
- Not intended to be an academic advising appointment
Please note that we’re unable to view your specific academic/student record during these sessions. Any questions that require looking up your student information should be directed to Enrollment Services via phone or email for further assistance.
Connect with our Online Course Support Team
Contact us if you need help addressing issues with video and web-conference courses, or with Canvas course websites troubleshooting.
Phone
- Monday through Thursday, 10 a.m. – 11 p.m. ET
- Friday through Sunday, 10 a.m. – 8 p.m. ET
Please note that we are unavailable by phone during all university holidays.
Additional Contacts
| School or Department | Contact Information |
|---|---|
| Harvard Summer School | Website: Harvard Summer School Phone: (617) 495-4024 Hours: Monday to Friday, 9 a.m. – 5 p.m. ET |
| Harvard Professional Development Programs | Website: Professional Development Phone: (617) 998-8500 Hours: Monday to Friday, 9 a.m. – 5 p.m. ET |
| Harvard Institute for Learning in Retirement | Website: Harvard Institute for Learning in Retirement Email: HILR@Extension.Harvard.edu |
| Media Requests | Website: Media and Photo Information Email: Media@Harvard.edu |
| Harvard University Information Technology (HUIT) (for questions about student email accounts) | Website: HUIT Get Help Phone: (617) 495-7777 Hours: Monday to Friday 7:30 a.m. – 6 p.m. ET Saturday & Sunday 12 – 4 p.m. ET |
| Faculty Engagement and Academic Affairs | Email: DCE_AcademicAffairs@fas.harvard.edu |
| News and Weather Information | Website: Weather & Emergency Cancelations Phone: (866) 496-NEWS (6397) |
