Overview
Become an effective negotiator by engaging the powers of active listening, empathy, and creativity. Through the Advanced Negotiation and Conflict Resolution Microcertificate, you’ll build the necessary skills to grow as a leader and effectively manage individual and organizational conflict.
Skills & Outcomes
After completing the Advanced Negotiation and Conflict Resolution Microcertificate, you will have the skills to:
- Strengthen your negotiation strategies with practical, theory-based tools.
- Approach complex, multi-party negotiations with more confidence.
- Spot opportunities to bring in new partners, ideas, or solutions.
- Avoid common pitfalls and handle conflict more effectively.
Courses
Required:
- MGMT 4225 Negotiation and Organizational Conflict Resolution (available Fall 2026 and Spring 2027)
- MGMT 4230 Advanced Negotiation and Conflict Resolution Strategies (available Spring 2027)
Stack Your Microcertificate to a Graduate Certificate
The microcertificate courses can stack toward the Organizational Behavior 4-course graduate certificate.
Next Start Term
Enroll in your first microcertificate course this fall — no application required.
Course registration opens July 20. Preview fall courses and learn how to register.
Who Should Enroll
This microcertificate is a great fit if you’re looking to:
- Handle conflict more effectively, whether one-on-one or across an organization.
- Strengthen your mediation skills.
- Lead or participate in more complex negotiation scenarios.
Starting and Completing a Microcertificate
To begin your microcertificate, you simply register for your first course for the microcertificate — no application required. Learn how to register.
To earn your microcertificate:
- Complete the two courses for graduate credit.
- Earn at least a B grade in each course.
- Complete the courses within two years.
